Question 1

What test automation services does RightClick offer?

Accepted Answer

RightClick offers a full suite of services: installation & training, test strategy definition, test case design and automation, test suite maintenance, test execution, managed testing services, and Testing-as-a-Service (TaaS).

Question 2

What is included in each service?

Accepted Answer

·       Installation & Training: Set up of TMS and high-impact onboarding for IT and business teams.
·       Strategy Definition: Collaborative planning to align test automation goals with business needs.
·       Design & Automation: Creating intuitive, reusable, and low-maintenance test cases.
·       Test Execution: Full-cycle test runs, result validation, and reporting.
·       Maintenance: Ongoing updates to the test portfolio to reflect system changes.
·       Managed Services: End-to-end project execution and delivery oversight by RightClick experts.
·       TaaS: Scalable, subscription-based testing with continuous delivery and evergreen test assets.

Question 3

What is the RightClick Testing-as-a-Service (TaaS) program?

Accepted Answer

TaaS provides a full testing ecosystem including the automation tool, expert services, and evergreen support. It ensures continuous quality throughout SIT, UAT, and production releases, without needing in-house resources.

Question 4

What is included in your Managed Testing Services?

Accepted Answer

We manage your testing lifecycle – from test planning, automation, execution, to results reporting – freeing up your internal teams to focus on business goals.

Question 5

What is test suite evergreening and why is it important?

Accepted Answer

Evergreening keeps your automated tests current with new software versions, features, and changes. It’s crucial for maintaining high test reliability and project velocity.

Question 6

Does RightClick offer Premium Support?

Accepted Answer

Yes. Our Premium Support includes dedicated expert consultants, ongoing TMS maintenance, training for new staff and TMS features, two annual upgrades, and test execution services.

Question 7

What are the key benefits of Premium Support?

Accepted Answer

It ensures high-quality, up-to-date test assets, improves release confidence, reduces procurement overhead, and provides expert-led issue resolution and strategic enablement.

Question 8

Can RightClick help with both functional and non-functional testing?

Accepted Answer

Yes. RightClick TMS primarily focuses on functional testing, but our consultants can support performance testing, stress testing, and regression analysis depending on the client’s tech stack and needs.

Question 9

How scalable are your automation services?

Accepted Answer

Our services scale with your project scope. We offer flexible packages – from small-scale automations to enterprise-wide initiatives – with the ability to extend support across global teams.

Question 10

What industries or systems are your services best suited for?

Accepted Answer

RightClick specializes in financial services, supporting platforms like Summit, Loan IQ, Kondor, and other enterprise trading and banking applications.

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