Customer Support & Data Protection

Standard support includes technical assistance, fixes for software defects, and access to updates. Premium support adds proactive management, execution, and training.

Premium includes customer support meetings, fixes for software defects, test suite management, automated test execution, creation of new test cases, TMS upgrades, dedicated consultants, and TMS training.

Issues can be logged via the RightClick Customer Support Portal or by contacting support via email.

We manage the upgrade process, ensure database compatibility, and update test portfolios as needed.

Yes, feature requests are welcome and reviewed for inclusion in future releases.

TMS receives regular updates to improve functionality, performance, and compatibility with new technologies.